1- Let's start by listing your AI coach responsibilities (tasks) and learn about the relevant guidelines.
List all the tasks that you expect the AI coach to offer.
Why?
Identifying the specific tasks you expect the AI coach to perform is crucial for implementing targeted responsible AI practices. Different coaching tasks, such as setting goals, tracking progress, or providing emotional support, each come with unique ethical considerations and potential risks that need to be addressed individually.
Examples:
Supporting a student who has lost their housing and needs help finding temporary shelter.
Assisting a student with an upcoming FAFSA deadline.
Assisting a student in balancing their coursework, part-time job, and social life.
Review applicable AI regulations, guidelines, and core responsible AI concepts.
Why?
This helps you build on best practices, use good ideas, and find new ways to be even better at helping students.
Examples:
Accountability
Transparency
Safety
Privacy
2- Work with your stakeholders to go through the next steps with you. Here are some suggestions:
AI Developers
Why?
AI Developers can provide technical insights on the AI system's capabilities, limitations, and potential risks, ensuring that the next steps are technologically feasible and aligned with responsible AI practices.
Coaches/ advisors
Why?
Coaches can offer valuable insights from their direct experience with students, helping to shape AI coaching strategies and identify potential risks or pitfalls for each coaching task based on their real-world interactions.
UX Designers and Researchers
Why?
UX Designers and Researchers can contribute user-centered perspectives, ensuring that the next steps prioritize student needs, preferences, and potential usability concerns in the AI coaching interface.
Executives
Why?
Executives provide strategic direction, allocate necessary resources, and ensure alignment between the AI coaching initiative and the organization's overall mission and goals.
IHE Admins
Why?
Higher education administrators can offer insights into institutional needs, regulatory requirements, and student support priorities, helping tailor the AI coaching system to meet specific campus demands and compliance standards.
Students
Why?
Students can provide valuable feedback on the AI coaching system's usability, relevance, and effectiveness, ensuring that the next steps address their unique needs, preferences, and expectations.